SHIPPING & DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of layitupgolf (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://layitupgolf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very fast shipping in just 20 days, very comfortable and the viewfinder is very clear, I recommend it.
I was pleased with how this rangefinder performed on the course. Great not having to guess the exact distance to the flagpole. The most interesting thing is that visually it seemed the distance was 300 yards, but it was only 150!
Very good product and came very fast.
Everything is super. The store is responsive. Tracking was a little off, but it arrived on time. The device is ideal, measures quickly with a small error. Batteries not included, as in the description, light and compact.
Shipping time was good. Quality suits me fine. Recommend this store!
I checked, everything works, I'll check the accuracy in the field. Thank you, Lay It Up Golf!
Everything arrived in good shape, and as promised. Recommend buying from this website.
This rangefinder works great on the course! Good shipping time despite covid-19.
Lightweight and compact, easy to use.
Easy to use without my glasses, which is a big plus. Overall pleased with this rangefinder.
I have held off writing this review until I had time to use this rangefinder repeatedly in the field, and now I can safely say that I recommend it!
Many of my golfing buddies have more expensive devices, but I have found this NORM rangefinder equally as good.
I recommend the product and store. Product works very well, it has several functions and the numbers are clear.
All things considered, this is an excellent aid to the average golfer!
Great product, great service.
Good quality product with secure packaging and decent shipping time.
Everything works great!
For the money, its an excellent product, the distance measures exactly.