SHIPPING & DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of layitupgolf (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://layitupgolf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Delivery really fast!!! thanks!!!
Buying from this shop is one of my favourite experiences of online purchases. the seller is great, can't deny!
Love the women's sport golf glove. Thank you very much!!
absolutely true to the picture. my sibling is happier than ever :-)
Thanks a lot!! All is OK!
women's golf glove corresponds 100% to the description. thanks!
the quality is fine, and the store is a great. recommend this women's sport golf glove
Absolutely satisfied with the women's sport golf glove. Thanks a lot!
thank you women's sport golf glove is awesome
It was awesome to get online at a great price
unmatched adorableness! I ordered it for my best friend's siblings assuming how glad they will be, and I was right. As a matter of fact it is even better than the picture. It is just delightful and makes a super gift- the quality is nice for the price. I will obviously think about purchasing at least once more, and can positively recommend it to anyone.
women's golf glove is awesome! And the store is also great.
Arrived in less than 20 days and great quality!!!
was pleasantly surprised with the order
Really love it!
floral golf left glove is sooo good! thanks for awesome experience!
Beautiful and excellent quality products!
I really like this women's sport golf glove. very beautiful. Thnx!!
Perfect size, excellent quality!
Nice quality
3rd purchase, great quality & Fast shipping